Flood

IIABCal with Hartford Fire Insurance Company and its servicing vendor Torrent offer member agents and brokers a highly profitable and easy way of processing all your flood insurance through the National Flood Insurance Program (NFIP).  What sets Torrent apart from other servicing vendors is their exemplary service.

In addition to offering IIABCal members the highest level of service, Hartford provides:

• www.HartfordFloodOnline.com allows the agent to process Residential, Non-Residential, Other Residential, 2-4 Family Dwellings, along with the Preferred Risk Policies (PRP). Quoting and application processing is all online. You’ll have access to processed policies, processing of monetary and non-monetary endorsements, submission of claims, re-printing of declaration pages & renewal notices along with the ability to forward directly to the mortgage company, insured or others via the system.
• For a Website demo on www.HartfordFloodOnline.com contact Charna Loughran at Charna.Loughran@TheHartford.com.
• Payment options for electronically transmitted applications are credit cards or by electronic check.

To help speed the commission payment process, agents can elect to receive commissions via ACH as well.  In order to set this up a current user will need to be set up as with “agency manager” permissions.  To have this set up please contact Agency Services at 866-535-7419

Flood Zone determinations can be processed online from within the quoting process

Agent Training:

• Training videos available at www.hartfordfloodonline.com under the “Training” tab

Members receive 19% commission for new and renewal business.  To transfer a book to The Hartford, contact Charna Loughran – email Charna.loughran@thehartford.com

To Enroll In The Hartford Program:

Complete the following enrollment paperwork and send to Hartford Flood’s contracting team – contract.team@thehartford.com.

Hartford Flood Enrollment Form

Contact Information:

Hartford Flood Sales Director:  Charna Loughran
Phone:  916-626-9844
Email:  Charna.Loughran@TheHartford.com

Customer Service:  800-303-5663
Agency Services: 866-535-7419

Additional Contact Information

More Information:

Public Awareness Material Order Form
Sample Agent Responsibility Waiver - Family
Sample Agent Responsibility Waiver - Non-Residential
Sample Agent Responsibility Waiver - With Disclaimer

Flood Insurance Resources

National Flood Insurance Program 
Flood Insurance Definitions
FEMA Coverage Summary
FEMA/NFIP Public Awareness Material 
FloodSmart
Agents.FloodSmart

Big "I" Flood and Selectives’ relationship helps deliver members an unparalleled flood program. We offer agents several layers of support to meet any and all flood insurance needs. Get to know the Big "I" and Selective staff and get your flood questions answered. With personalized support, competitive commissions, and an easy-to-use quoting platform, it is an easy decision to start writing your flood business through the Big "I" Flood-Selective partnership today.

A Unique Approach

Selective works closely with our agency partners through a fully empowered and dynamic field model that is ready and able to meet their needs, always with the customer at the head of the table.

• Regionally based Flood Territory Managers
• Agency-assigned underwriting teams
• In-house claim examiners and NFIP independent adjusters
• Dedicated customer service department

Selective Advantages:

Selective provides a quality of service that makes the flood policy quoting and issuance process easier and less frustrating. The Selective/Big "I" Flood program puts an emphasis on not only customer service, but also education through Selective Territory Managers and guidance and support from a dedicated underwriter.

• Receive at least 19% commission on new business and on renewals.
• Online tools such as free rating, online processing and flood-zone determinations
• No volume requirements
• No access fees to participate
• Assistance for book rollovers of all sizes
• Private and excess flood coverage through a Lloyd's coverholder may be available. Subject to underwriting. 
• Localized and experienced Territory Manager to assist with Flood Training and CE or non-CE courses
• Expertise on both Personal and Commercial Flood
• Carrier appointed claim adjusters and in-house claim examiners used following a flooding event
• Notifications of important NFIP program changes
• Free, guaranteed Zone Determinations​
• Access to free customizable marketing materials and campaigns
• Participating support to Big “I” advocacy efforts on Capitol Hill​​

Agent Quoting:

Selective makes writing flood easy & profitable by offering several ways to obtain a quote:

Primary option:

• SelectiveFlood.com - Use Selective's state-of-the-art internet-based flood system for an immediate price indication, application, and related supporting documents

Alternative option:

• Big “I” Markets.com - Request a quote through the Big "I" Markets system for a quote within 24-48 hours from a Selective underwriter

Selective Contact Information:

Territory Manager
Julie McLaren
Julie.mclaren@selective.com
916-214-7012

To become a Selective Flood agent, contact the Selective Sales Center at floodsales@selective.com or (877) 348-0552, option 5 and identify yourself as an IIABCal member.

Already a Selective flood agent? Contact floodwestern@selective.com for account specific inquiries.  

Contact Big "I" Flood for more details
Big "I" Flood Program: bigiflood@iiaba.net
Ginny Pierson, Director, Big "I" Marketing and Flood, 800.221.7917, ext. 5417

More Information:

What Is Risk Rating 2.0?
Risk Rating 2.0 Overview (15 min)
Appointment Form
How We Can Help You (Julie McLaren-TM)
Selective Market of Choice
Flood After Fire