IIABCal Unveils New Automated Reputation Management Program For Member Agencies

PLEASANTON, CA, Sept. 14, 2018 -- IIABCal has partnered with enterprise reputation management leader, SocialSurvey, to provide member agents and brokers with a new player-integration platform that connects and measures data at the individual employee level to drive behavior that creates a better customer experience and online reputation.

“IIABCal is proud to announce our new relationship with SocialSurvey,” IIABCal President Todd Williams said. “This new automated reputation management platform was specifically designed for agencies and brokerages to grow revenues while driving employee behavior and improving customer experiences.  We are excited to offer this new product to help our member firms enhance their agency operations and grow their business.”

SocialSurvey is pioneering the next generation of Enterprise Reputation Management solutions. The platform’s automated system propels the collection of large-scale customer feedback information which is used to automatically generate online marketing collateral while simultaneously improving customer experience.



Partnering with IIABCal is a pivotal move for the rapidly growing company, SocialSurvey CEO Scott Harris said.

“SocialSurvey’s platform is designed perfectly for the insurance agency and brokerage business model," Harris said. "Our current insurance customers are enjoying incredible success, and we are thrilled to expand our insurance footprint by partnering with an industry-leading association such as IIABCal.” 

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